Process · How an engagement runs

Move fast.
Decide in writing.

Choose the scope. Pay online.
Then the work.

Project teams, investors and funders can all commission the work. Custom work starts with a fixed proposal.

Commission a service The seven steps

NDA on request.

A motorcycle rider holding an umbrella over himself on a wet red-earth road in Uganda
Rainy season, every year.
Plan for it.
Fixed scope.Pay online.Investors welcome.No retainer.

Seven steps

From first message
to a decision you can defend.

Each step has an owner and a written output.

  1. 01

    Choose the question

    Fixed scope and fee

    Pick one of the four services. Fees include tax. For anything else, send a brief for a fixed proposal.

  2. 02

    Pay

    Online, by card

    Commission the service. Stripe sends your receipt and we confirm the start date.

  3. 03

    Send the brief

    NDA first, if you want one

    Email the project, country and question from the address you paid with. Confidential files wait until any NDA is signed.

  4. 04

    The work

    Three to fifteen business days

    A Pre-Mortem, Assessment, Adoption Fit Study or Second Opinion. Evidence and assumption are kept apart. The clock starts when inputs arrive.

  5. 05

    Your decision

    Build, test, change or stop

    The report is yours. Any team can act on it.

  6. 06

    Build only what is approved

    CHF 300/hour, prepaid blocks

    Each block has milestones, a spending cap and listed running costs. Nothing extra without your written approval.

  7. 07

    Handover

    Someone owns it

    Before anything goes live, someone on your side is named to run it.

Two men wade through a flooded street pulling a wooden pallet that carries a young woman and a small child
When the water comes in,
the plan should already know.

Both sides of the table

Clear terms
make fast work.

What we commit to

  • A fixed fee and scope, in writing, before you pay.
  • The person who reads your brief does the work.
  • Evidence kept apart from assumption in everything we deliver.
  • A plain answer, including “do not build”.

What we ask of you

  • A written brief and one person who can decide.
  • The agreed inputs, on the agreed dates.
  • Payment before the start date. Fees are non-refundable once paid.
  • Written approval for any change of scope.

Where we work

Bern to Douala.
And past the last tower.

Based in Bern. Delivery depth in Cameroon, with a network across six more African countries.

Send your brief

A limited number of engagements at a time.